The first impression you give to your customers is the one that lasts the longest.
If a customer can’t reach your company over the phone then you’re going to be fighting an uphill battle in that sales pitch; if they ring back at all.
There’s a variety of excuses for not picking up the phone but when you consider that 85% of all missed calls will not call back, can you afford to let it ring? Last year 1.8Billion of calls went unanswered, how much from this pot could have been yours?
It's 2016. No one calls any more? A potential customer will just email. Wrong. Businesses are coming back to the old format, wanting to speak to a person, and not receive an email. Despite advances in technology, businesses still receive up to 80% of their incoming communications via the telephone and 75% of people will not leave a voicemail, instead hang-up when confronted with an automated system. Don’t restrict your business.
Outsourcing your phones will be cost effective in capturing answering
calls in a quick and professional manner is vital in maximizing the profits of
your business.