What do all small businesses have in common?
They want to capture as many leads as possible to sell their product at the lowest price.
Small businesses that consistently capture and retain business tend to do better in the market place, but many fail to meet the mark. In a 2016 survey by Forbes, more than 30% of inbound calls weren’t answered by small businesses and that means missed calls, lost sales, and potentially-angry existing customers.
So what can be done to capture calls and emails without hiring extra staff? You’re probably thinking that another person at the front desk is going to cost from $12 to $15 not including benefits and other perks.
We’ll you’re in luck because I’m going to tell you that even businesses with high technical requirements can grab that business for less than $9 an hour. With a staff that includes doctors, engineers, and technical IT specialists many answering companies have changed their look for the modern world, and are offering more bang for your buck. Now hailed as Virtual Front Desks, these services are going for $6 to $11 an hour for even the most skilled types of labor – and all out of their own facilities. You don’t even have to provide benefits.
So which industries are benefiting the most from Virtual Front Desks?
Doctors – Front desk, technical answering, Xray reading, sales
Lawyers – Reception, technical answering
Spas/ Massage – scheduling, answering
Finance companies – sales, customer care, complaints
With such a good price and a wide array of skills, there’s no reason not to add a team member to your virtual staff and grab those extra leads before they slip away.